Is anyone else having trouble importing from E*Trade? I keep getting this: Something unexpected happened. Try again in a few hours. (101)

[Earendil]

Edit: finally fixed it. TurboTax has the wrong link for E*Trade. You have to manually copy paste the web address for E*Trade’s login page into TurboTax. If you do that it’ll import correctly. 

[Bryan60]

I had some issues: (1) 2-factor doesn't need to be added to the password.  (2)  I logged in a few times to get the import to work.

[TerukoL]

You may need to check your Etrade account to see if they are allowing third-party access. Although the following Help Article is for Schwab, it is possible that your brokerage has restricted TurboTax's access to your statements unless you grant consent, and you might need to do something similar to what is described here How can I fix my 1099 import issue?

[androidmj]

I'm having this issue. Very frustrating

[Cynthiad66]

Please check with E-trade to determine if they are having an issue downloading.   Here are instructions for downloading using TurboTax:

Where do i go to download my E-trade 1099 in turbo tax?

1. Type import in the search bar and click search.
2. Click on Jump to import.
3. Click start/edit/add on 1099-INT or 1099-DIV or Stocks, Mutual Funds, Bonds, Other.
4. Continue with the onscreen interview and identify your financial institution.
5. Type in the Online ID and Passcode.

At tax time, you have the option to summarize your transactions by Sales Category.

IRS requires details to be listed on a Form 8949,
or on your other forms (e.g. consolidated 1099-B) which have the same information and in the same manner as Form 8949.
Either way, if you choose to summarize, you have to mail the transaction details to the IRS within three business days of IRS accepting your e-Filed tax return.(unless you have attached a PDF of the transactions details to your e-Filed return. TurboTax does not offer this feature).
 

Exception: if you summarize Category A or Category D, Form 8949 is not needed for transactions without adjustments. No mailing is necessary.

---

Related information:

• How do I import my 1099?
• Which 1099 forms can be imported?

[dhrjkshk]

I can download my form 1099 consolidated from E*Trade platform without any issues but in TurboTax it errors out with the same signature as mentioned above.

I was able to import it successfully since many years. Something went wrong this time.

Entering the data manually will take me a lot of time.

Can you please look into it? 

[KatrinaLO]

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

[Earendil]

I finally fixed it. It turns out TurboTax has the wrong link for E*Trade. Manually copy paste the address for the login page and it’ll work. 

[mrafiei22]

Hi Earendil,

I am having the same issue and it is very frustrating. When you say "Manually copy paste the address for the login page and it’ll work" Do you mean to type https://us.etrade.com/e/t/user/login in the search bar?

As I did that it shoed E*TRADE Bank and it still doesn't work.

Could you please elaborate on what exactly you did? Thanks.

[Earendil]

That’s the web address to copy paste!

now where to put it? In Turbo Tax when you go to import, you have a selection of 20 or so button/images that you can select from, including E*Trade. DO NOT CLICK them, instead copy paste your E*TRADE login into the field above the icons. That did the trick for me, hopefully for you too!

[dhrjkshk]

It worked for me after I selected E*Trade bank instead of E*Trade securities for importing. 

[N7093v]

Ah yes, that also worked for me. Imported my 1099's. DO NOT SELECT ETRADE, instead provide the URL to etrade. Looks like the ETRADE selection in Turbotax is broken.

[h86those7taxes84ever]

I am having the same issue..

[mrafiei22]

I think the issue is that Turbotax can't handle a large number of transactions.

I ended up entering the numbers (totals) manually.

[h86those7taxes84ever]

Someone else had posted that they imported from e*Trade Bank instead of e*Trade  Securities.  I tried that and it worked for me. Brought down my 1099-DIV and my 1099-B.  All 22 pages...