Is anyone dealing with an Illinois state rejection with codes IL1040-8100-1 and IL1040-10000-1?

[CarissaM]

I have checked our database, but I have not been able to locate that particular rejection code. Please follow the directions below on how to fix a rejected return. 

However, if this does not resolve your issue, please note the exact message and where you are encountering that message in the program.  We will work with you towards a resolution to file your return accurately. Please click the link to contact TurboTax customer support.

An e-file rejection just means that some things on your return don't match the IRS database.

If you received an ACTION NEEDED! email from turbotax@intuit.com, it'll give you a brief explanation of your reject and how to update it. You can also do this:

1. Sign in to your TurboTax account and select Fix my return to see your reject code and explanation.
2. Follow any “fix it” instructions to update the info causing the reject.
3. Select File in the left-hand menu to refile your return, either e-file or file by mail.

Please click How do I fix a rejected return? to learn more. 

[Steven101]

Seems Turbotax experts aren't yet or will never be briefed on the Turbotax state rejection code IL1040-8100-1, so I'll just post what Turbotax repeatedly emails and texts to me and my Illinois neighbors about this latest Turbotax glitch:  "IL1040-8200-1 - The Primary Taxpayer Drivers License number or State ID number did not match the Drivers License or State ID number on the Illinois Department of Revenue production file. At least one of the following Primary Taxpayer signature fields must be present and match the department production file: Primary IL-Pin, Primary Prior Year AGI, or Primary IL Shared Secrets Drivers License/State ID Number."  Some of my Illinois neighbors are on their fourth and fifth rejections already!  I'm only on my third, so I don't merit much in our Turbotax 2020 Kaffeeklatsch, but it's only 02/27/2021 so I have plenty of time til April 15th, right?  Thanks, Turbotax!

[PS008]

Double check to be sure your driver's license info is correct and that your AGI is the amount from line 1 of your Illinois state return (not federal) from the previous year.

Then, also be sure that you listed your name correctly and put your birthdate and today's date on the proper lines.

[kapritchett]

I'm having the same code problems "Reject Code IL1040-8100-1" -

I have attempted to fix this over 3 times, and can not find what the rejection code is. Is this on Turbo Tax's side - it appears to be an error on Turbo Tax side. 

[SweetieJean]

@CarissaM  OP is asking about a State rejection code, not Federal.

[ilomelin]

I'm having the same issue: Reject Code IL1040-8100-1

Third rejection already. My AGI is correct.

Please help :). 

[pleggero]

I used the state ID of my wife, we are filing jointly.

The AGI is correct and matches the one of the previous years,

but is rejected. 

2 Rejection, please do something, federal tax declaration is accepted.

[AmyC]

Just to clarify, you must have state id and IL pin.

If you live in IL, you MUST get an IL PIN from the state department.

If you don’t know your Illinois PIN you can:

• look it up on Illinois’ website, IL-PIN Inquiry - Illinois.gov or

• by calling (800) 732-8866 or (217) 782-3336.

To get your PIN, you will need your Social Security Number and one of the following:

1.   2019 Adjusted Gross Income (IL-1040, line 1)

2.   Drivers’ license number

3.   Illinois state ID number

[aSterSEq]

Thanks for sharing Amy but that still doesn't fix the issue since there is no place to add that PIN. Do you know what steps we can take to fix this issue code? Thanks in advance for all the help!

[Cynthiad66]

Try these steps for fixing the PIN error for IL state: To re-sign your return:

1.  Click "File" in the left hand menu tab, .

2.  Click "Start/revisit" to file 

3.  Make sure Illinois has been selected to e-file if FED has already been filed/accepted no need to check that one.

4.  Continue to the "Review Your Illinois Filing Info" screen.

5.  Click Edit next to "You are consenting and signing your return electronically."

6.  Scroll down to update your PIN or to select a different method of signing your return (state ID, driver's license, IL Prior year AGI, or 9-digit ZIP). If you only entered the 9-digit ZIP before, try enter other pieces of information (IL PIN, IL Prior Year AGI).

5. After updating, click Continue and follow the onscreen instructions to re-file.  Per @DMarkM1

[ab148236]

IL1040-8100-1

The Primary Taxpayer Prior Year AGI did not match the Prior Year AGI on the Illinois Department of Revenue production file. At least one of the following Primary Taxpayer signature fields must be present and match the department production file: Primary IL-Pin, Primary Prior Year AGI, or Primary IL Shared Secrets Drivers License/State ID Number.

To fix this error, please follow these steps carefully. - Make sure you have entered the previous year's IL AGI correctly. - Verify that you have entered your nine digit zip code correctly. - Verify Your IL PIN at https://www.revenue.state.il.us/app/pini/servlet/PINInquiry . Make sure to enter all 8 digits (This is not your 5 digit federal PIN). - Verify your IL drivers license or state ID number is entered correctly. - If it is your first year filing with IL, you will have to enter your IL Drivers License or state ID information. Enter each field exactly as it is on your IL Drivers License or state ID (First Name, Middle Name, Last Name, Suffix (leave blank if necessary), and weight. - You may not use an out-of-state or expired drivers license. - You may need to print and mail your return if the reject continues after re-transmitting.

[MichelleLO]

Do you have a specific question we can assist you with?

@ab148236

[keithdennis]

These are not the steps I see when I follow your instructions:

1. After clicking "file on the left hand menu tab, I see Step 2(checked): Your tax payment info "Revisit." And Step 3(unchecked): Get ready to save and file your returns "Start".

2. Let's get ready to e-file. I click "I want to e-file."

3. It takes me through the driver's license section. - I have verified those numbers for both me and my wife.

3a. Did [Me] file an Illinois return for 2018 or 2019? - I confirmed both AGIs were correct for my wife and I.

3b. Let's take a last look. - I click "Continue."

4. Time to sign and date: All it asks for is My wife's and my birthdays and a 5 digit signature ID which it tells us to make up. Then click "I am not a robot" and click "Transmit my return now." There's no place to enter/update a pin or even change signature methods.

[ashleyflan]

I am having the exact same problem and I see the same steps that you posted above. I've gone thru it 3 times and it keeps saying rejected.  So strange.  Not sure what we are supposed to do - do you?