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Importing of a 2023 tax form has been closed. You will need to enter the form manually.
When tax season ends, financial institutions remove the information from availability to import to tax software. You could still go to their website and print out or access your 2023 information, but you will have to enter it manually yourself--it cannot be imported. Information for 2024 usually becomes available for import in mid to late February. Going forward, make sure you import your information sooner.
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