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If you didn't have health insurance through the Marketplace, just reply to them with a statement to that effect. Print something about your coverage- an insurance card copy, a paystub showing your payments through work...
Or call the number on your notice and ask, "Why are you sending this to me?'
The notice is likely automated, so find out if somehow there's a 1095-A "out there" with your SSN on it (or your dependents). Ask the IRS if you just cannot figure out why you have this.
It could also just be a mistake. Mistakes do happen.
Either way, it's resolvable and you just have to get the ball rolling with the IRS to take care of it.
If you didn't have health insurance through the Marketplace, just reply to them with a statement to that effect. Print something about your coverage- an insurance card copy, a paystub showing your payments through work...
Or call the number on your notice and ask, "Why are you sending this to me?'
The notice is likely automated, so find out if somehow there's a 1095-A "out there" with your SSN on it (or your dependents). Ask the IRS if you just cannot figure out why you have this.
It could also just be a mistake. Mistakes do happen.
Either way, it's resolvable and you just have to get the ball rolling with the IRS to take care of it.
I know this message is old, but can you please tell me how long it took to get the error corrected. The IRS (the IRS says it is actually the Marketplace) did the same thing to me this year and like you, I did not have Marketplace insurance nor did my dependents (they both have Medicaid). The IRS sent the 12C letter on March 6, and I responded on March 11. The IRS said that it could take up to 8 weeks to process. I was just curious as to whether you were able to resolve your issue, and if so, how long it took. Thank you.
Patience is the key when dealing with the IRS. The issue will be resolved. If the date referenced in the letter passes without an IRS response be sure to contact them again using the contact information in the letter.
Thank you, DMarkM1.
I agree that patience is the key. An advocate called me yesterday (initiated by the IRS). The advocate told me that the issue should be resolved by April 16, 2020 (58 days from the date the return was accepted).
I am going through the same error right now. The MarketPlace says I had coverage in 2019 and I absolutely did not have coverage in 2018 or 2019. They said they were going to do a fraud investigation that would take 35 days. That was about 1 week ago. I received a letter today saying that they reviewed my request and concluded that my 1095 A form won't be changed because it's consistent with the information they have from the Marketplace and my issuer's records. I called them back and they say that since someone called them with all my information that it must have been me. I told them it wasn't me and the lady said "Well no one else would have your name and social security number, address and date of birth, so it had to have been you". I told her that I had coverage through Insure Oklahoma and that I had been paying premiums and I could prove that. She said that that would be my choice to have additional insurance coverage. Can anyone tell me where to go or what to do now? I'm at a complete and total loss.
this is not a tax question or anything the IRS can resolve.
call back and ask to speak to a supervisor and explain you've been the victim of identity theft. Maybe the sup will listen.
in the meantime you have evidently been the victim of identity theft so here is what you need to do.
Credit Agencies
1) Report the identity theft to the fraud department of one of the following reporting agencies as soon as possible. They must notify the other two agencies.
• Equifax: equifax.com
• Experian: experian.com
• TransUnion: transunion.com
2) Request a copy of your credit report and request that only the last
four digits of your Social Security number be placed on the report.
3) Close accounts that you think have been compromised or opened
fraudulently.
4) Inform the credit bureaus and the credit issuers (in writing) of any
fraudulent accounts and incorrect information.
5) Obtain replacement credit cards with new, secure account numbers
and destroy any old cards.
6) Notify those who have received your credit report in the last six
months to alert them to any disputed, fraudulent or incorrect information.
7) Confirm that an extended fraud alert (seven years) is placed on your
credit report.
Federal Trade Commission (FTC)
1) Report the crime to the FTC to establish an Identity Theft Affidavit.
Identity Theft Victim’s Complaint and Affidavit.
Local Police
1)Report the crime to your local police or sheriff’s department. Make
sure to prompt as much documented evidence as possible.
2)Verify that the report lists the fraudulent accounts and keep a copy
of the report.
Internal Revenue Service (IRS)
1) Contact the IRS to report the theft. This will alert them to any claim
for refund or other activity on your account. File IRS Form 14039,
Identify Theft Affidavit.
State Tax Agency
1) Contact your state tax agency to report the theft. Some agencies
may require a police report and/or the IRS affidavit.
Other Agencies and Organizations
1) U.S. mail fraud: Contact your local postal inspector.
• Online: postalinspectors.uspis.gov
• Phone: 800.275.8777
2) Social Security number misuse — non-IRS issues:
-Check your earnings record to make sure no one is using your SSN
to obtain work. Call your local Social Security Administration (SSA)
office if something looks inaccurate.
-Contact the SSA Inspector General to report Social Security benefit
fraud, employment fraud, or welfare fraud.
• Online reporting resources:
- socialsecurity.gov/oig
- Fraud Reporting Form
• SSA fraud hotline: 800.269.0271
I just got this letter this past weekend. I didn't have insurance at all and my daughter had Medicaid. I responded via fax saying just that. I also called marketplace to verify and they too said no for myself or my daughter. I am curious also about how long it takes for the irs to resolve this issue.
@Nicolesmith1185 It's good that you faxed the IRS in response to their request for your 1095-A and Form 8962.
You might also try calling the phone number on your letter.
Although we would have no idea how long it takes the IRS to resolve this, if you had no Marketplace insurance and no 1095-A was issued, someone at the phone number may be able to give you a timeframe.
These letters are generally sent when they have a 1095-A and there was not one in your tax return. Document your Marketplace contact.
Click this link for more info on IRS is Requesting Form 8962.
Before doing the letter below please check healthcare.gov to ensure you did not have a tax form 1095-A issued to you or your spouse and / or dependents.
Attached affidavit - signed letter below to your e-filed tax return preparation or print sign and mail with your paper filed tax return.
Date
This is an affidavit that I, Thomas St. Onge with social security number ######## do not have health insurance through the online marketplace nor does anyone in my family, spouse/dependents. This letter is to confirm that I do not currently or previously have health insurance and have not received a tax form 1095-A for tax year 2024.
Sincerely,
______________________
name
I'm having the same problem.
Since you had insurance through your employer, follow the instructions in the TurboTax article How do I fix e-file reject F8962-070? under What if I wasn't covered at all in 2024 through the Marketplace?
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