@Nicolesmith1185 It's good that you faxed the IRS in response to their request for your 1095-A and Form 8962.
You might also try calling the phone number on your letter.
Although we would have no idea how long it takes the IRS to resolve this, if you had no Marketplace insurance and no 1095-A was issued, someone at the phone number may be able to give you a timeframe.
These letters are generally sent when they have a 1095-A and there was not one in your tax return. Document your Marketplace contact.
Click this link for more info on IRS is Requesting Form 8962.
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