Tax Year Prior to 2020: I would like to talk to someone

[montanosr]

My dad passed in December 2019. I mailed his tax return in February. Still no word from IRS. Please help

[Glory 1977]

Hi my name is gloria garcia I just wanted to see when I will get my tax returns 

[HeatherPLO]

To check your e-filing status and/or track your refund, please see the link here.  

[Rmahone42]

I have been trying to talk to someone live about why i haven't gotten my federal refund. I have received my state but not my federal 

[xmasbaby0]

Federal and state refunds come from completely separate entities,  There is no rule as to which one will come first or how much time there will be between their arrivals.

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days”  is not a promise from TurboTax or the IRS.   Many refunds are taking longer during the pandemic.  The IRS is backlogged —-they are still trying to process millions of 2019 returns; and they received over 35 million e-files when e-filing opened for 2020 returns.

Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received.   Many people have been confused by the recovery rebate credit and completed it incorrectly.  The IRS may delay your refund while they cross-check to see what you received.

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 If accepted, they try to process it within three weeks but it can be longer.  if you have earned income credit or additional child tax credit, it will be at least the end of February before you see your refund, due to the PATH act that requires that they hold your refund longer.

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

[Mary carmouche]

I did my taxes seen the 12 of fedurary and have not received my taxes it keeps showing process

[JanisECaswell]

Turbo Tax sucks! You pay for them to file federal And State taxes but they only file federal!!! Can't talk to a real person by phone or internet!!! I will be filing a Formal complaint with The Treasury Inspector General for Tax Administration Hotline. P.O. Box 589 Ben Franklin Station. Washington  D.C. [social security number removed].

Follow My Lead!!! Stop this **bleep**!!!

I for One Am Sick of Being Un **bleep**en Heard!!!!!!!!!!

[vsims02]

I filed my 2019 taxes with turbo tax and paid for them however IRS says they did not receive my tax return

[tprobst]

I cant log into my account im not getting text messages and I dont understand things about my taxes. I would like to talk to someone on the phone please 

[JotikaT2]

Please see the link below to recover access to your account.  

Account Recovery Request

If you are still having issues, please use the following link to contact us.

Let the agent know what is happening and they will be able to assist you. 

Contact TurboTax 

@tprobst

[Bashone woodley]

When will my federal taxes come

[ToddL99]

If you are referring to your 2020 tax refund, the IRS Where’s My Refund? site is still the best first place to go for information. 

The IRS is not able to give you an exact date for receiving your refund. They can only give you the "expected" amount of time it takes for them to process it, but nothing more. TurboTax has no ability to track your refund or influence how quickly it is processed - only the IRS can do that.

Everything the IRS has to say about refunds is at Tax Season Refund Frequently Asked Questions. If you read this carefully, you will see they are not making any promises. 

You are not alone - a whole lot of people are experiencing the same issue.  

If you filed your 2020 taxes and haven't received your refund, your experience is very common -  the IRS is encountering major delays in processing 2020 tax returns, and is almost impossible to reach by phone. 

The IRS Where’s My Refund? site is still the best first place to go for information. 

Why is this happening? Tax season (normally Jan 1 - Apr 15) is the busiest time of the year for the IRS. This year, they have also had to deal with major changes in the tax law, including ones that were passed retroactively in the past two weeks. They are also struggling with the same COVID workplace and workforce issues the rest of the country has encountered. 

[Sarin Sun]

I have a daughter and I am disabled since 06/10/2020 seeing by specialist and we both don't have any income like 11 months already now homeless we sleep in someone's garage please 🙏 help us please 🙏

[Sarin Sun]

Yes please 🙏

[Scasa082259-]

Im having trouble logging in to Turbotax