You'll need to sign in or create an account to connect with an expert.
To access SmartLook™ when you're in Deluxe, Premier or Self-Employed:
To get SmartLook™ when you're in a TurboTax Live product:
Select Expert Help in the upper-right corner and follow the onscreen instructions to connect with SmartLookTM.
If SmartLook fails to connect, your support agent can offer an alternative screen sharing method.
I'm using a Turbo Tax Live product, but I don't see a button in the upper-right corner that says SmartLook.
(See the attached image below.)
You have not yet selected either the Deluxe, Premier or Self-Employed Live editions.
Oops, I wasn't on one of my tax pages. Here you go.
Click on the Search button, then scroll down and click on Contact Us
Or click on Live Help at the bottom right of the program screen
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