JulieS
Expert Alumni

Get your taxes done using TurboTax

To access SmartLook™ when you're in Deluxe, Premier or Self-Employed:

  1. Go to Search in the upper-right corner.
  2. Select Contact us.
  3. Type in your question and select Let's talk.
  4. Then select Get a callback under Talk to a specialist.

To get SmartLook™ when you're in a TurboTax Live product:

 

Select Expert Help in the upper-right corner and follow the onscreen instructions to connect with SmartLookTM. 

 

If SmartLook fails to connect, your support agent can offer an alternative screen sharing method. 

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