I saved my 2020 tax return file but now I cannot open it, I am getting 102345 error.

[Sam Khan]

After I updated my Turbo Deluxe windows software I am unable to open the saved file, I get 102345 error, "We are having problem opening the file." Do I need to start over again, did I waste my time that I spent for my Turbo Tax 2020? 

[Mycasey01]

I purchased TurboTax 2020 Premier and downloaded it this morning.  I  entered all my information and hit save and saved to a pdf so I can print and review the information.  When I attempted to reopen the document to file electronically,.it said the file may be corrupted and create a new return.  I did this twice.  I should be able to go back in an select e-file to submit my returns.  HELP!!!!

[Sam Khan]

Any response from Turbo tech team? 

[DoninGA]

See this TurboTax support FAQ for error 102345 - https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-102345-or-error-1932147737-occu...

[Sam Khan]

I don't have tilde file in my folder. Don't know how file got corrupted in one. I think I will have to start over again.  

[Jquanjr1126]

How can I open my 2020 tax file after I got the error message  102345 error

[Jquanjr1126]

Please tell me how to open my 2020 tax file

[SForrestLO]

@Jquanjr1126

Please see the above answer from @DoninGA.

[PaddysM]

Since a prompt saying that it is updating after I double clicked my tax return, I haven't been able to open it.

[EbonyA]

Please see the FAQ provided by DoninGA @PaddysM.

[merryt]

The solution provided by FAQ does not work. I have already finished most of my returns, but now I can't access it again. I don't want to have to start all over for the third time. This is already the third time I re-start a return. I used TurboTax for over 20 years and never had so much problem as in this year. It's very frustrating!

[davsindou]

How do I open my 2020 tax retrun?

[xmasbaby0]

@davsindou   You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

[ner1960]

After update of program files for tax year 2020 intuit turbotax Deluxe I cannot open my file without the 16 digit code which I can not locate Now What do I do?

[ner1960]

You are no help for my problem