How do I add the new code from the second disk I purchased so that I can complete 5 more tax returns for my family?
You'll need to sign in or create an account to connect with an expert.
Sorry that won't work. You can't get more efiles that way. 5 efiles is an IRS limit. It's to prevent fraud and people filing fake returns. To do more you have to sign up as a ERO - Electronic Returns Originator and be an authorized E-file provider.
You can't. Your limit -----which is a limit from the IRS --- is five federal e-files. You cannot get five more by using another CD/download. If you have more than five they have to be printed, signed and mailed. Did you purchase the second download from TT? See if they will refund you----or take it back to whatever retailer you bought it from.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 9 p.m. Pacific time
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
curtisd2
New Member
TomG6
New Member
leahnchall
New Member
obeteta
New Member
medranob20
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.