You can't. Your limit -----which is a limit from the IRS --- is five federal e-files. You cannot get five more by using another CD/download. If you have more than five they have to be printed, signed and mailed. Did you purchase the second download from TT? See if they will refund you----or take it back to whatever retailer you bought it from.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 9 p.m. Pacific time
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
