I purchased a pc download of turbotax premier and completed instaalation but it wont launch. what do i need to fix?

[tans]

calrification: it launched by the activation screen remains blank.

[DoninGA]

Another user posted this fix.  See if it works for you -

• change your resolution to 800 x 600 (start>setting >system resolution. once it's been changed, your screen size will look very big. REMEMBER your initial resolution setting!
• launch TT and the activation screen should launch.  copy / paste in your activation code. you should get the 'all set' green check mark
• change your resolution back to what is was originally. 

[tans]

Thanks, just tried and it worked! 

[rainsmik1]

I found it is a resolution problem. Go to Windows Settings and select Display and choose 100% . Mine worked from then on.

[Cass0317]

To also add to the information above, please see the TurboTax links below for help opening your software once installed:

• Minimum system requirements for TurboTax Windows software
• Troubleshoot installation and running TurboTax for Windows

If you need further assistance, please reach out to us.