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I'm not a robot not working.
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I'm not a robot not working.
If the "I am not a robot" Captcha is not working right or has missing elements, try this:
NOTE: Are you using any ad blockers or script blockers? If so, that may be blocking the Captcha.
Otherwise, here's how to troubleshoot:
- First, simply refresh the page in your browser and see if that changes anything.
- If not, then log out and clear your browser Internet cache.
- Close the browser and reopen it.
- Make sure cookies are allowed/enabled in your browser settings so the Captcha will appear.
- Log in and try again.
- If still unsuccessful, do all the above, then this time open a private window/private browsing (aka "incognito mode").
- Log in with the private window (again making sure cookies are allowed)
and try the efile again.
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I'm not a robot not working.
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I'm not a robot not working.
I am getting this problem within TTX19 for Mac program, not the webpage. How can I fix that?
I check the I am not a robot box. It brings up photos, but on the 1st click everything goes white and you can't do anything else.
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I'm not a robot not working.
Please see this TurboTax FAQ for troubleshooting Tips on how to resolve this issue for TurboTax Cd/Download which explains to close all programs except TurboTax, including virus protection, download accelerators, and any other programs running in the background:
https://ttlc.intuit.com/community/e-file/help/what-if-transmit-returns-doesn-t-work/00/25805
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