I have my CD but it will activate.

[tosajoyce]

the cd will not start

[Critter-3]

If the CD is being a pain then use the download option instead ... read the instructions sent with the activation code. 

[VolvoGirl]

Does the computer read the CD?  Did you get it installed?  How far do you get?

How to download & install Turbo Tax if you can't use the CD
https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

Are you on Windows?  How to install on Windows
https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-wind...

If you have Windows 10 and the CD won't load see
https://ttlc.intuit.com/community/bugs-and-error-messages/help/nothing-happens-when-i-insert-the-cd-...