I have changed my phone number several times but when I go to file for text updates it still shows my old disconnected number

posted

Connect with an expert

3 Replies

I have changed my phone number several times but when I go to file for text updates it still shows my old disconnected number

Please make sure you are making the change with your intuit account. Please see this TurboTax FAQ: https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I have changed my phone number several times but when I go to file for text updates it still shows my old disconnected number

Please make sure my phone number is changed from [phone number removed] to [phone number removed]

I have changed my phone number several times but when I go to file for text updates it still shows my old disconnected number

@Lyndamillerjones Follow the steps below:

Sign in to your TurboTax Online account.
Select Intuit Account in the lower left corner.
On the Welcome! screen, select Sign in & security.
Confirm that "Verified" is listed beside your telephone number.

You will need to select the verify link if your phone number has not been verified.

The following Help Article will assist you in connecting with the right person, if you need additional assistance: What is the TurboTax phone number?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Still have questions?