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I asked a question before entering interest. Now I'm told that I have to pay $129 rather than $89 (and was to be discounted up to $30 from Money). ??

Is there a way to start over? My question was only about turbotax and not tax advice. This is gross.
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3 Replies
ee-ea
Level 15

I asked a question before entering interest. Now I'm told that I have to pay $129 rather than $89 (and was to be discounted up to $30 from Money). ??

I asked a question before entering interest. Now I'm told that I have to pay $129 rather than $89 (and was to be discounted up to $30 from Money). ??

Looks like you are in the LIVE version for extra help.  How to remove Turbo Tax Live.  There are 2 different ways to remove Live depending on how you added it

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

 

How to review your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

 

You can try to downgrade but you might have to clear and start over

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...

 

I asked a question before entering interest. Now I'm told that I have to pay $129 rather than $89 (and was to be discounted up to $30 from Money). ??

I was able to get help! Nice save, TurboTax.

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