HOW TO REMOVE THE PREMIUM SERVICE?

Forum|Forum|5 years ago
March 18, 2021
2 replies
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I got a pop up due to the federal return I needed the deluxe for an additional $60, I go to pay and there is an additional charge for the state for $50, when nothing for the state changed

TurboTax Premier Online

ee-ea

Alumni - Champ

See this info

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-premium-services/00/26266

whypaytaxes

Level 2

can someone show me how to remove premium service? i do not like to pay for audit defense or extra $20. The link/description below do not work. please help

How do I remove the Premium Services bundle?

SOLVED•by TurboTax•TurboTax Online•9850•Updated December 23, 2021

If you want to remove Premium Services, you need to do so before completing your order and before using any of the features, though you won’t have to clear and start over. Here's how to delete Premium Services from your order.

Open or continue your return
Select File in the left-hand menu to view the final steps before filing
Select Revisit next to Step 1-You've chosen to deduct your TurboTax fees from your federal refund
Scroll down to the Premium Services Benefits section and select Remove
Select Remove and Pay With Card
Select View Payment Options
On the How would you like to pay for TurboTax screen select Pay Now (Pay with Federal Refund is only available with the Premium Services bundle)

bythetcbye

Level 2

Anyone working on deductions it will pop up with a charge to itemize deductions on the free version. DO NOT SELECT this or you will never be able to go back to the free version. You will not get more by itemizing being the standard deduction unless the number shown is greater than what is shown in standard.

You will then have to pay for both the federal and the state.

The only way to resolve is to use another tax filing service that offers free filing.

- Which is what I am having to do after 20 years of using turbo tax.

Hope this helps someone from making this costly mistake.

What free filing service did you switch to? $209 for mine is absurd!