how do i download turbotax that i purchased from costco?

[AGLP]

COULDN'T DOWNLOAD 2024 DELUXE FEDERAL DUE TO ERROR VIRUS SCAN FAILED.

[AGLP]

WHY CANNOT LOADED ON MY LAPTOP?

[AGLP]

BOUGHT IT AT STORE.

[AGLP]

i NEED TO DOWNLOAD TO MY LAPTOP SO THAT MY LAST YEARS INFORMATION CAN BE RETRIEVED.

[MarilynG1]

Here's how to turn off your anti-virus programs to download TurboTax.

@AGLP 

[richquartsin]

how do I download TurboTax 2024 that I purchased from Costco

[DoninGA]

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@richquartsin wrote:

how do I download TurboTax 2024 that I purchased from Costco

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If you have the license code for the 2024 software you purchased, go to this TurboTax website to download the software - https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/

[LCircuit]

Check your emails there will be an email from "CostcoEDelivery"  at "esd.synnex.com" (removed email format since this site removes it) - subject line is "Your Software Activation Keys"

There is a download link at bottom of the email. The link points to https://www.installturbotax.com/ (not sure why they have used a different domain, which makes it look scammy, over using well known turbotax.com or intuit.com domain names. However it does redirect to https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/
From there you can choose the one you purchased and have license key.

Hope this helps.

[Giuseppe Vaccaro]

purchased at costco intuit turbotax standard it does not show when i get to the download page

[VolvoGirl]

@Giuseppe Vaccaro    Are you in Canada?  Standard is a Canada version.  

This is the USA forum.  Here is the Canada forum  

https://turbotax.community.intuit.ca/tax-help

[fortknocks23]

I followed the instructions on the intuit turbotax packet Deluxe Federal/State I purchased from costco. The program loaded up on the computer but at no time did I receive a screen to place the license code, so turbotax shows up on the computer but when I try to open it, a notice comes up that states there is an error and will contact you when the reason is found. I have not received any correspondence from turbotax.

[duncanwg1]

the link never opens

[DoninGA]

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@duncanwg1 wrote:

the link never opens

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If you have the license code try this link - https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/

[110251101244]

i am having trouble downloading program purchased from bj

[RachelW33]

You can go HERE to download the TurboTax Desktop Software.  When you select the product, it will give you the option of Windows or MacOs for the operating system.  During installation, you will be asked to enter your License Code that you purchased from BJ's.  @110251101244 

Please see these TurboTax Help Articles for more information:

• How do I get started with TurboTax Desktop
• Troubleshooting TurboTax Desktop for Mac Issues