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@jerrydurbin51 wrote:
Do you hear me? There is NO cd drive. How do I download and enter license code?
See this TurboTax support FAQ if you do not have a CD drive - https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...
There should be a card in the box that says how to download the program.
How to install Turbo Tax if you don't have a CD drive
https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...
Do you get to this page? (when you type in InstallTurboTax.com)
https://turbotax.intuit.com/lp/ty19/desktop/access-my-downloads
Do not click on the bottom link to Switch to TurboTax Online. That takes you to the Online web versions and not your Desktop download.
I have used the Turbo Tax CDs for years and have never had a problem. Each year for the past several years I purchased from Costco and Walmart. This year, I purchased my copy of Turbo Tax from Staples. Every other year as soon as I put the CD in the computer, it has automatically come up Welcome to Turbo Tax as so forth but this year, I put the CD in the computer and nothing comes up. How do I download onto my computer? I have an license code.
How to download Turbo Tax if you can't use the CD
https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...
Do you have Windows 10? If you have WIndows 10 and the CD won't load see
https://ttlc.intuit.com/community/bugs-and-error-messages/help/nothing-happens-when-i-insert-the-cd-...
Where is the answer to this question?
Please see the below TurboTax help article for assistance with downloading and installing your software.
How to install TurboTax CD/Download software with license code
Staples emails a link for the download within 1 business day after buying.
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