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Oscar Zilch
Level 1

How do I download Turbotax just purchased from Staples? Purchased a CD with free download, and Staples says download must come from Intuit.

 
18 Replies
DoninGA
Level 15

How do I download Turbotax just purchased from Staples? Purchased a CD with free download, and Staples says download must come from Intuit.

You install the TurboTax program from the CD.  The federal return is installed from the CD.

If you are referring to the free state program download, that will not be available until sometime in December.

Enter your personal information in the Personal Info section of the program.  Click on Online at the top of the desktop program screen.  Click on Download State.  After selecting your state the program will give you a date with the state program will be available.

VolvoGirl
Level 15

How do I download Turbotax just purchased from Staples? Purchased a CD with free download, and Staples says download must come from Intuit.

Was there a card in the box?  This came with my CD but i got it directly from Turbo Tax.

 

2019 install card.jpg

Oscar Zilch
Level 1

How do I download Turbotax just purchased from Staples? Purchased a CD with free download, and Staples says download must come from Intuit.

This must be what it is referring to. I haven't picked up the CD yet at Staples--just saw that the order said "with free download". I assumed the software could be downloaded independently of the CD. I guess I jumped the gun, although the Staples order description was misleading. I will confirm all this when I pick up the CD. Thank you!

Oscar Zilch
Level 1

How do I download Turbotax just purchased from Staples? Purchased a CD with free download, and Staples says download must come from Intuit.

Thanks! Please see my reply below to VolvoGirl, but the order could have been referring to this as well. 

VolvoGirl
Level 15

How do I download Turbotax just purchased from Staples? Purchased a CD with free download, and Staples says download must come from Intuit.

Yes you need the License Code this year.  This is all new this year so please let us know what comes with the CD.  And if you have any trouble downloading or installing it.

NCperson
Level 15

How do I download Turbotax just purchased from Staples? Purchased a CD with free download, and Staples says download must come from Intuit.

appears that the license code limits you to loading that particular CD on to no more than 5 devices; so you can share the CD with friends and relatives, but  it's no longer unlimited sharing.  However, you can still complete an unlimited number of returns but no more than 5 can be e-filed; the rest would need to be mailed,

VolvoGirl
Level 15

How do I download Turbotax just purchased from Staples? Purchased a CD with free download, and Staples says download must come from Intuit.

You have never been able to share the CD or program.  You can only install it on computers you own.

https://turbotax.intuit.com/corp/softwarelicense.jsp 

Critter
Level 15

How do I download Turbotax just purchased from Staples? Purchased a CD with free download, and Staples says download must come from Intuit.

And no more than 5 could ever be efiled ... I am sure the license code is to clamp down on possible misuse of the program.  

NCperson
Level 15

How do I download Turbotax just purchased from Staples? Purchased a CD with free download, and Staples says download must come from Intuit.

agreed; however, I've always heard the efile limit is an IRS requirement; TT would gladly try and make $19.95 for as many efile returns as it could!!!!!

Critter
Level 15

How do I download Turbotax just purchased from Staples? Purchased a CD with free download, and Staples says download must come from Intuit.

Sadly the devil is in the details :  Software is delivered via CD with a product license code for digital download

 

 

1.PNG

jerrydurbin51
New Member

How do I download Turbotax just purchased from Staples? Purchased a CD with free download, and Staples says download must come from Intuit.

how do I enter my license code?

 

DoninGA
Level 15

How do I download Turbotax just purchased from Staples? Purchased a CD with free download, and Staples says download must come from Intuit.

jerrydurbin51
New Member

How do I download Turbotax just purchased from Staples? Purchased a CD with free download, and Staples says download must come from Intuit.

My Laptop does not have cd drive.  How do I download and enter license code.\?   I do not wish to pay two times.

jerrydurbin51
New Member

How do I download Turbotax just purchased from Staples? Purchased a CD with free download, and Staples says download must come from Intuit.

Do you hear me?  There is NO cd drive.  How do I download and enter license code?

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