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If you want to change your order for the Advantage Subscription see this TurboTax support FAQ - https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-...
Note - All the TurboTax desktop editions include the same forms, schedules and worksheets. You receive more internal help and assistance with the higher priced editions. If you have investment sales the Premier edition is recommended but is not required.
I just ordered the Deluxe 2020 CD. But need to cancel my automatic mailing of a different version. Will the Deluxe version replace my automatic previous choice?
@Candyland4452 wrote:
I just ordered the Deluxe 2020 CD. But need to cancel my automatic mailing of a different version. Will the Deluxe version replace my automatic previous choice?
If you signed onto your TurboTax Advantage account with the same User ID you used to create the account for the other version, then you will only receive the Deluxe edition when the software is released in November.
However, if you created a new Advantage account with a new User ID you will need to cancel your other subscription. See this TurboTax support FAQ for canceling an Advantage subscription - https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...
How did you order 2020? They are still selling 2019 on the current CD page. They haven't switched to 2020 Pre-Orders yet. Did you use the Advantage account? Did you switch the version on your account or set up another Advantage account?
How to update your Turbo Tax Advantage account…..
If you need to cancel the old version. You can sign into your Turbo Tax Advantage account and under Your Product, select to Remove Product. Once you remove the recurring product order, the Turbo Tax Advantage subscription will be cancelled as well.
How to cancel Turbo Tax Advantage
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