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Qexe071
New Member

How do I access my order info if I don't know my order number?

Where is m6 order number 

MichelleLO
Intuit Alumni

How do I access my order info if I don't know my order number?

Did you purchase your software from TurboTax.com? If so, your order number would be in the confirmation email sent to you. If you don't see it in your inbox, please check your spam/junk folder.

@Qexe071 

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Qexe071
New Member

How do I access my order info if I don't know my order number?

Ok I found my order number. I had to open the cd package. But now I need a case number and when I used the case number that was sent to me, it said my case is closed.

SForrestLO
Intuit Alumni

How do I access my order info if I don't know my order number?

For further assistance, please contact support. 
This FAQ will provide you with the steps to contact an agent. 
Customer support is available from 5 a.m. to 9 p.m. Pacific time daily.

@Qexe071

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Bayouoaks123
Returning Member

How do I access my order info if I don't know my order number?

How do I access my order number for TurboTax 2023

Bayouoaks123
Returning Member

How do I access my order info if I don't know my order number?

How do I find my order number on a purchase made for 2023 on 1/6/2024

CatinaT1
Expert Alumni

How do I access my order info if I don't know my order number?

Did you purchase your software from TurboTax.com? If so, your order number would be in the confirmation email sent to you. If you don't see it in your inbox, please check your spam/junk folder.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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