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F255_2
Level 1
February 7, 2021
Question

failed e-file validation

  • February 7, 2021
  • 3 replies
  • 0 views
Final review checked for updates - all up to date. Submitted e-file return. Validation failed - message -need to update prior to filing.

      3 replies

      Cass0317
      Cass0317
      Level 10
      February 7, 2021

      Yes, the program is indicating it is not acknowledging that you have updated. 

      Please click the below link. This was updated 4 days ago and has the latest federal update: Manually update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)

      K
      kman916
      Level 2
      February 12, 2021

      Not using windows, but an Imac. getting message validation failed, tax program update required. no updates available.

      E
      EbonyA
      Level 13
      February 12, 2021

      @kman916 here are some MAC update troubleshooting steps: MAC updates

      **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
      C
      Cado
      Level 2
      February 18, 2022

      Download the manual update, but still received the same error.

      M
      MichelleLO
      Level 15
      February 18, 2022

      Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support.

      What is the TurboTax phone number?

      @Cado

      **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
      J
      jwsheff
      Level 2
      March 10, 2022

      I had the same issue after applying the manual update.  Checked my Windows system updates which had at least two. Applied them, then tried the E-File and it worked.

      Katina S
      Katina S
      Level 8
      March 11, 2022

      Thank you so much for sharing what worked for you! 

       

      @jwsheff

      A
      AndrewWH
      Level 2
      March 13, 2022

      Bad link to manual update, try this https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-soft[product key removed]e-premier-home-business/00/26041


      Tried this and it did not work!

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