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VictoriaD75
Employee Tax Expert

Charles Schwab not importing data to TurboTax

A user at the end of this thread found a solution by signing into their Schwab account first. See the link below:

 

Schwab import solution

 

@paxtani000 

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Charles Schwab not importing data to TurboTax

Turbo Tax Premier 2024 does not import 1099B correctly from Edward Jones.  I tried and tried but ended up manually entering most of the information myself.  Finally discovered that any transaction that had a various date did not import. Turbo Tax is getting worse and worse. Next year I will probably use a different software. If I have to enter most of the pages of info myself it is not worth the headaches of figuring out what was wrong.

Charles Schwab not importing data to TurboTax

Agreed; this has been SUCH a headache, for so many people. I would hate to switch, but I might, after this. Ugh. I wondered if it was TT all along and not C Schwab. 

Charles Schwab not importing data to TurboTax

Thank you!
 This saved me, as I totally forgot about Brave Shield options.

Charles Schwab not importing data to TurboTax

Thank you so much!!!  I kept going in endless circles until you mentioned disabling the shields!!  After doing that, everything downloaded perfectly!  I did not have this issue last year and never even thought to do it till I came across your post.   Thanks again!!

bruferni
Returning Member

Charles Schwab not importing data to TurboTax

how did you fix this

 

MarilynG1
Expert Alumni

Charles Schwab not importing data to TurboTax

Here's How to Turn Off Anti-Virus Programs.  May be a connectivity issue.

 

@bruferni 

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ChrisAck
New Member

Charles Schwab not importing data to TurboTax

I am having the same problem this year and had the same problem last year. The message says that the issue is on your end and that you are on it!  Apparently not!!!

 

I just spent 45 minutes on the phone with a TT support person and was not able to get a resolution. 

 

It has been over a year and the problem has not been fixed.  I can import from Merrill Lynch with no issues, just not Charles Schwab.  If it won't import from Schwab, then just remove it from the selection list.   At least I won't be so frustrated trying to keep importing thinking that you will eventually fix the issue. 

 

What is going on with this???

MarilynG1
Expert Alumni

Charles Schwab not importing data to TurboTax

As posted above, did you turn off your anti-virus programs?  Many people successfully import from Schwab after doing this.   

 

Since we can't know your individual system configuration, it's very difficult to determine why Schwab won't import for you.

 

Are you running as administrator on C drive? Third party data sharing is enabled in your Schwab account?  Here's how to do a Manual Update.

 

Remember you can make one entry for your total 1099-DIV/INT amounts, which may actually be easier.

 

For 1099-B transactions, here's How to Enter a Summary in Lieu of Individual Transactions.

 

@ChrisAck 

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mariny
New Member

Charles Schwab not importing data to TurboTax

I called Charles Schawb about not getting error importing, two representative said to contact turbotax. I downloaded the 2024 tax but it's only available in pdf. Please help how to import pdf file imported to turbotax. thank you.

BrittanyS
Expert Alumni

Charles Schwab not importing data to TurboTax

See the link below for assistance with importing Charles Schwab information:

 

@mariny 

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