ChrisAck
New Member

Get your taxes done using TurboTax

I am having the same problem this year and had the same problem last year. The message says that the issue is on your end and that you are on it!  Apparently not!!!

 

I just spent 45 minutes on the phone with a TT support person and was not able to get a resolution. 

 

It has been over a year and the problem has not been fixed.  I can import from Merrill Lynch with no issues, just not Charles Schwab.  If it won't import from Schwab, then just remove it from the selection list.   At least I won't be so frustrated trying to keep importing thinking that you will eventually fix the issue. 

 

What is going on with this???