Tax Year Prior to 2020: Cant access last year TurboTax account changed my email how do i recover this account

[Chinablu67]

Yes that's my ID I need 2018 online line transcript to get AGI

[Irene2805]

Please see these TurboTax articles:

• Forgot your TurboTax Online User ID or password?
• How do I find last year’s AGI?

And, as DoninGA suggests you can go to the IRS website for a free transcript of your federal tax return.  Click this link: Get Transcript

@Chinablu67

[Robertstallworth1223]

Need access to 2018 tax return

[DoninGA]

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@Robertstallworth1223 wrote:

Need access to 2018 tax return

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To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

[Brenda Bullard]

Need Gross amount from my 2018 taxes

[DeanM15]

The IRS requires that your Adjusted Gross Income (AGI) from your tax return from the previous year be included with any tax return e-filed this year.

If you had filed with TurboTax last year, the AGI would have been automatically added to the return. If you did not file with TurboTax last year (or if you filed in a different TurboTax account), you will need to enter the AGI from last year manually. The AGI is added near the end of the filing process, just before filing the return.

To find the AGI from a different TurboTax account, sign in to that account, then scroll down on the opening page until you get to Your Tax Returns and Documents. Chose 2018 and download your tax return.

If your previous year tax returns are not available, you can use the IRS Get Transcript tool. Try the online option first. If you are unable to obtain the transcript online, you can have one sent to the address the IRS has on record for you. You can find IRS Get Transcript here.

[Chinablu]

I need access to 2018 taxes I need my IP number or gross income.. my phone number and email address have been closed.. the new number is [phone number removed], new email is [email address removed]

[DoninGA]

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@Chinablu wrote:

I need access to 2018 taxes I need my IP number or gross income.. my phone number and email address have been closed.. the new number is [phone number removed], new email is [email address removed]

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https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View adjusted gross income (AGI)

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

[fanny3132]

How do I get my ago from 2018 tax return

[DoninGA]

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@fanny3132 wrote:

How do I get my ago from 2018 tax return

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https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View adjusted gross income (AGI)

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

[James Tyler]

I need to access my pin I made last year! How do I do this I can’t file mine till I have this 

[BarbaraW22]

If you are referring to the IP PIN assigned by the IRS for victims of tax-related identity theft, you can retrieve your IP PIN online. Please click on this link: Get an IP PIN

If you are asking about the Self-Select PIN that you enter as your electronic signature when e-filing your return, the IRS has discontinued the e-filing PIN option. To verify your identity for e-filing, you’ll need to use last year's adjusted gross income. You can request a transcript of your 2018 tax return from the IRS by clicking on the following link: Get Transcript 

Please see this TurboTax Article for more information.

@James Tyler

[DJH1]

I no longer have access to my old email or phone number Ho can get a copy of my 2018 taxes

[WKins2]

The best place to start is to contact TurboTax customer service. They will be able to direct you to the correct representative who can assist you with your needs: https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[Chinablu]

I don't have access to emails or phone number to acct 2018 to get back in to check on gross income and I can't finish my 2019 taxes please help me