Cannot e file, says needs an update, but it is up to date

[DoninGA]

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@goyboy wrote:

Cannot efile or mail in return because Turbo Tax says it is lacking some K form document.  I have nothing to report on a K 1 form.  I think this is a Turbo Tax screw up  and not a genuine delay caused by the IRS.

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Delete the Schedule K-1

Click on Tax Tools on the left side of the online program screen

Click on Tools

Click on Delete a form

[sje12219]

TURBO TAX is the WORST! i have the same issue 3 months after it was reported and they still don't know how to fix it. The first person who answered hung up when she put me on hold and the second person after 45 minutes said unfortunately you are going to have to key it all again. Then when i asked about the efiling that i already paid, he put me on hold and hung up.  

Next year for the first time in 10 years i will try HR Block.

[dreday1966]

hi, last year, I couldn't e-file, so, I had printed out my taxes and mailed them in. They were processed because I had paid my due tax bill, now, I had arranged to have my filing fees removed from my tax return, so, why am I still having problems.  I've checked everything over and over again

[jpiponidis]

The update link is for Windows.  I have an iMac.  Where can I get the update for the iMac?

[MichelleLO]

Please see the below link for instructions on updating TurboTax CD/Download software. 

How do I update my TurboTax CD/Download software program?

If you have trouble updating your Mac Software, please see the below help article for assistance.

Troubleshoot TurboTax for Mac updating issues

@jpiponidis

[gehteshami]

I want to file for NM and AZ am receiving the same message for several days and still not fixed . Even I can not file by mail 

[MarilynG1]

There's a couple things you can try if you're getting an Error Message trying to Efile your State Returns.

If you're using TurboTax Online, close the program, clear your Cache and Cookies and return to the FILE section.

You can delete your State Returns and then add them again to re-populate the info.  Here's How to Delete a State in TurboTax Online and How to Delete a State in TurboTax Desktop.

If you can give more details about the error you're receiving, we'll try to help.

Here's how to Contact TurboTax Support for more help.

@gehteshami