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The License Code is for the Desktop CD/Download program. You can install it on 5 computers you own. Sounds like they were using the Online version before? You can only install it from your account. They should use your computer. If you only file 3 returns why do you need 4 computers?
Thanks for responding. So you are saying that the product key is tied to the turbo tax account and will fail if the same key is used with 2 accounts. Do I have this correct?
I use 2 computers when preparing, filing and backing up my work. Other family member uses only one. And I prepare 3 returns. Thanks again,
Yes to one account. How to install with a License Code
https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971
I'm curious too. Can we still e-file taxes using our own intuit account even though the license key is linked/logged in to a different account?
Edit: Figured it out, this year's setup is dumb. After you install turbo tax, signed in and activated with the account that purchased the license key, sign out of that account and login to your own and it stays activated.
I'm running into the same issue and this (The [Edit] method) seems to work for me. Just curious whether we will have any issues if we file the return with an account that is different than the original account linked with the license key.
I installed v. 2023, signed in, input the key but says this key is in use by someone else (who I know) but cannot use the software
Because the Key is now associated with the other person's login credentials. The only way to install on your computer is to have that other person log into their account on your computer. What is unknown to me is what will happen when filing. Hope this helps. BB
Correct. The Product Key is only used once, when TurboTax is initially installed on a computer.
If another person wants to use it on another computer, they will need to sign in to the owner's account and download it to their computer (or the owner will need to sign in to their account on your computer).
Thanks but that still doesn't answer the question "Can family members file (submit) their tax returns using the software downloaded onto their computer by the original key code holder, but using their own TT account/log in?"
@FilingEarlyThisYear The answer to your question is NO. TurboTax changed the rules and made it stricter this year for 2023 software. You can link that license code to only one TT account, not multiple accounts. So......if you are trying to share within the family, everyone needs to use that same TT account to get the download. The deal is that the license code is only for up to five computers that YOU own, not computers owned by multiple people.
But I think after you install the program when you go to efile a return you can use your own log in info.
Thanks - I was aware of the downloading using my account info part. My question is about after the computers have the software downloaded and installed under my account, can my family members sign in using their own account, then e-file under their own account using the TT I installed on the other computers.
I believe so. Post back and let us know if you can or can't.
If I understand correctly, I heard that you can not do efiling in different TT accounts. All efiling needs to be done in the same TT account that TT was originally activated in. Say if you share TT account with your other family members for efiling, everyone will be able to see each other's filing history and details. That sucks. TT basically just made this change to have everyone buy their own software unless you're ok sharing your efiling info with whom you're sharing the account with and vice versa. This is just what I heard since I have not done it myself to prove this is the case yet.
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