Print and Mail these form to the government

[Nyack10960]

I have finished my returns and have e-filed them.

However, I received this message: 

"Even though you e-filed, Don't Skip This Paperwork.  These forms are required by the government to complete your return."

The program does not tell me what forms (aka paperwork) are required by the government.

I have gone back in the program twice and tried to print or save these forms--the two choices available in Turbo Tax.  Both times I received this message when I tried to print the forms, "Your forms cannot be printed.  Error in converting your forms to pdf format."  When I tried to save them, I received this message:  "Your forms cannot be saved in pdf format."

Any suggestions or is this in error in Turbo Tax software??

Thanks!

[HeatherPLO]

If you are using the Download/Desktop version, you will need to make sure you have updated your software.  To manually update for Windows, please see the Help Article here.  For Mac, please see this Help Article.  

@Nyack10960 

[Nyack10960]

Thanks for your answer. 

My software was and is up to date.

I have tried every day since Saturday, and the same message appears that it cannot be printed or saved in a pdf format. 

[SForrestLO]

Please see this Turbo Tax help article for more information.
Error 539 when opening or saving a tax return

You can also see the information provided in this thread. 

[Bryan_of_Tijeras]

This help article is totally irrelevant to the problem cited.  I have the same problem and my TurboTax for Windows product is also up to date.

Now I have filed and have no idea what these supposedly important forms I have to print and mail even are - SO FRUSTRATING!

[SForrestLO]

For further assistance, please contact support. 
This FAQ will provide you with the steps to contact an agent. 
Customer support is available from 5 a.m. to 9 p.m. Pacific time daily.

[Jamez13]

Did you ever figure it out, cause im having same problem 

[CatinaT1]

Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.  Make sure you have ran all updates. 

[VicMont48]

I have he sae problem. Cannot find an answer anywhere.

[Jamez13]

No they havent they keep.saying same thing over and over. Ive tried asking the same question a different way but still same.

[JulieS]

If you have the same issue as the original poster, you can resolve it by downloading, or updating, the free version of Adobe Reader. Follow this link for more. 

If it's something else, respond back with more details about what you are experiencing. 

[VicMont48]

This worked... thanks!

[pbanda01]

I'm having the same issue. I updated Adobe Acrobat and still doesn't work. Have you found a solution? So frustrating! 

[pbanda01]

Hi. I have updated/redownloaded Adobe Acrobat, restarted my computer and tried to print the forms but I still get the "Your forms can not be printed. Error in converting your forms to PDF format." error. If I knew what forms I need to print and send I might be able to open the entire return pdf and try to print from it. It would be nice if TT would say, you need to print form XXXX and mail it in instead of a general statement. I wonder if the online version has this issue? Thanks for any help you might be able to give. 

[Nyack10960]

Hi!  I have received the same message for the past three years!  There is no solution--I believe it's a glitch in Turbo Tax's software.  I have not mailed any forms to the IRS for these past three years.   I simply e-filed my returns.  There have been no further issues or correspondence that I received from the IRS during these past three years indicating that I was missing any forms when I e-filed my returns.