Opening Turbotax 2019 software

[ZR1]

TT19 will not update until the updater runs and then it gives me a 42016 error, could not find update site!  I've installed CD twice, gotten phone assistance and even installed online version! No one has been able to help me, they just close my file!!  When trying to download my state program I get the same error!!  I've used TT for over 25 years but am getting frustrated!!

[johnjjom]

How do I open my 2019 TurboTax program?

[johnjjom]

I am trying to open my 2019 TurboTax program. I have entered most of my data but can't access the program.

Is there an easy way to open the program?

Thanks!!

[johnjjom]

Again, I am trying to open my 2019 tax program. I have already entered much of the date, but I cannot get back into the program. Is there an easy way to open the program,. Please let me know what steps are needed to open the 2019 program.

Thanks

[rrollins]

I cannot open.   This is a big problem.   Just a flash, then nothing.

[macuser_22]

What kind of computer?   What operating system version?

[jtrichardson]

I have same issue as rrollins. Turbotax Icon bounces then a box opens briefly "checking to make sure everything up to date" and then ... nothing. I am running OS Catalina 10.15.3 on an iMac. I have deleted and reinstalled and redownloaded and reinstalled. No error messages, just nothing. I started my taxes a few weeks ago and same thing happens when I open the turbotax file. Turbotax 2018 works perfectly still. 

[macuser_22]

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@jtrichardson wrote:

I have same issue as rrollins. Turbotax Icon bounces then a box opens briefly "checking to make sure everything up to date" and then ... nothing. I am running OS Catalina 10.15.3 on an iMac. I have deleted and reinstalled and redownloaded and reinstalled. No error messages, just nothing. I started my taxes a few weeks ago and same thing happens when I open the turbotax file. Turbotax 2018 works perfectly still. 

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Did you uninstall ALL the support files in this FAQ:

Corruption could have occurred in the Application or in an associated preference or support file.

The best remedy is to totally uninstall TurboTax and all associate files and then re-install. That will not delete or change any .tax2019 data file that had already been created with the tax data.

To uninstall the application and all associated files need to be deleted and then the application reinstalled. If there was a state then the state must also be reinstalled.

Here is a FAQ for how to uninstall Mac
https://ttlc.intuit.com/questions/1901210-remove-uninstall-turbotax-for-mac

https://ttlc.intuit.com/questions/1901209-reinstall-turbotax-mac

[dougwieten]

Opened yesterday by clicking on the turbotax icon.  Today it does not open.  Tried re-installing, but previous version was detected, so I tried repairing.  It indicated a 1334 error, so I uninstalled and reinstalled.  Once the new download was completed it did not launch.  Any thoughts.

[ThomasM125]

Please try clearing the cache in your computer as follows, then reboot your computer and try to load up your TurboTax product:
 

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

[jayvan27]

please open the program. do you need my license code?

[LeonardS]

Are you using TurboTax Online?  If you are you do not have to enter a license code.

If you are using the CD/Download version of TurboTax the license code is entered in the License code box on the activation screen.  Select continue after you enter the code to complete the installation.  This link Activating TurboTax CD/Download software has information that you may find useful.

[robin_foor]

Turbo tax will not open. I installed Windows 10 version 2004 yesterday.

How do I open Turbo Tax?

Compatibility Troubleshooter has been running for 10 minutes as a blue rectangle across the screen. Says “Detecting issues”

[VolvoGirl]

You are trying to install the Turbo Tax 2004 program?  Do you have the tax file ending in .tax2004?  2004 is pretty old.  I doubt you can get it to run.  

[67Okinawa68]

I have placed my 2019 turbotax CD in my computer drive so how do I open it and start doing my taxes.  It has not asked for my license code