Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Your taxes, your way. Get expert help or do it yourself. >> Get started
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
languyen1231
Returning Member

No CD slot on laptop. How to use Turbotax CD sold in Costco

 
13 Replies
fanfare
Level 15

No CD slot on laptop. How to use Turbotax CD sold in Costco

Do you have a home wireless network that includes a  desktop PC with a CD Drive? Windows will let you share that drive.
ce7m8syq
New Member

No CD slot on laptop. How to use Turbotax CD sold in Costco

IS THE REST OF THE PRODUCT THIS BAD?   SEVERAL LINKS ABOUT CONTACT INTUIT TO DOWNLOAD SOFTWARE.    EVERYONE GOES TO UNRELATED INFO. LIKE BUY A CD.   BUT TURBOTAX STATES ON WEB SITE NO PROBLEM TURBOTAX GET INFO FROM PRODUCT YOU BOUGHT TO ENABLE DOWNLOAD.
macuser_22
Level 15

No CD slot on laptop. How to use Turbotax CD sold in Costco

@ce7m8syq - you are posting on a year old post about a Costco CD.  

If you have a question then please ask a new question with the details and someone will help you.  Your comment on this question does not make sense.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
mesquitebean
Level 15

No CD slot on laptop. How to use Turbotax CD sold in Costco

@ce7m8syq
If you bought a TurboTax CD at Costco and don't have a CD/DVD drive, there may be a piece of paper inside the box that tells you how to phone to get a download.  If not, here's how to contact TurboTax by phone to request a download.

Use the form at the link below to schedule a call back, or it may provide a number.  Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

<a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact">https://support.turbotax.intuit.com/contact</a>

If you need additional help, please start a new question thread at the link below.  But only Customer Support can provide you the download.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/new">https://ttlc.intuit.com/questions/new</a>

Also see this FAQ:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/2590568-i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive">h...>
mesquitebean
Level 15

No CD slot on laptop. How to use Turbotax CD sold in Costco

Since you may need to install other software in the future, you could purchase an external CD/DVD-ROM device, if  you wish, which costs maybe $20-25, or you can contact TurboTax Support to request a download.

TurboTax Support is closed until Wed., December 27 due to Christmas holidays.

https://ttlc.intuit.com/replies/4259363

How do I contact TurboTax?

Use the form at the link below to schedule a callback.   However, you won't be able to proceed until they are open, so there's no need to try until Dec. 27.  This time of year they are open 5AM-5PM Pacific (8AM-8PM Eastern) Mon-Fri.

https://support.turbotax.intuit.com/contact

Critter
Level 15

No CD slot on laptop. How to use Turbotax CD sold in Costco

Yes, many are disappointed when they purchase a CD (when they don't have a CD drive) expecting a download code to be in the box like other programs these days.  One year TT will get up to speed and provide the code.

This FAQ explains how to handle a situation where you bought a CD, but don't have a CD drive on your computer: https://ttlc.intuit.com/questions/2590568

Another quicker method is to use another computer to copy the *.exe installation file from the CD Rom to a flash/thumb/usb drive, then insert that drive into the first computer and install from the flash/thumb/usb drive. Do not try to run the install file from the removable medium.

macuser_22
Level 15

No CD slot on laptop. How to use Turbotax CD sold in Costco

Costco CD's usually have a paper inside the box telling you how to get a download - at least they did last year.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
mesquitebean
Level 15

No CD slot on laptop. How to use Turbotax CD sold in Costco

If one wants to install from copied files from the CD, it's more than just the setup.exe that's needed.   It's not an all-in-one installation file like the download file.  The setup pulls from other files on the CD.

See this FAQ if copying files from the CD to place on a hard drive before installing:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1900681-install-turbotax-from-your-hard-drive-windows">https://ttl...>

I personally would ask TurboTax Support for the download file.  Then it will be in your account for at least 3 years.  If you ever have to reinstall the program, it will be handy to download and install without going through all the effort to install again from the CD, and it will always be the latest release.   The CD will always be Release 1, while the download file is currently Release 9.
PatWeight1
New Member

No CD slot on laptop. How to use Turbotax CD sold in Costco

No

ghaufler
Returning Member

No CD slot on laptop. How to use Turbotax CD sold in Costco

Can I use another computer cd drive to install my turbo tax disc onto my computer without the cd drive by using a USB cord

ghaufler
Returning Member

No CD slot on laptop. How to use Turbotax CD sold in Costco

How?

ghaufler
Returning Member

No CD slot on laptop. How to use Turbotax CD sold in Costco

How do I do that?

SForrestLO
Employee TurboTax Specialist

No CD slot on laptop. How to use Turbotax CD sold in Costco

Please see these Turbo Tax FAQs for further assistance. 

 

Can I install TurboTax onto a removable drive?

 

How to download TurboTax Desktop software from TurboTax.com

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.

3.49m
Members

2.63m
Discussions

Manage cookies
v