Get your taxes done using TurboTax

Since you may need to install other software in the future, you could purchase an external CD/DVD-ROM device, if  you wish, which costs maybe $20-25, or you can contact TurboTax Support to request a download.

TurboTax Support is closed until Wed., December 27 due to Christmas holidays.

https://ttlc.intuit.com/replies/4259363

How do I contact TurboTax?

Use the form at the link below to schedule a callback.   However, you won't be able to proceed until they are open, so there's no need to try until Dec. 27.  This time of year they are open 5AM-5PM Pacific (8AM-8PM Eastern) Mon-Fri.

https://support.turbotax.intuit.com/contact