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If you bought the CD, then discovered you don't have a CD Drive, you can call in to our Product Support team. After they verify your purchase (usually with the product code on the box), they will be able to push you a download of the same product.
https://ttlc.intuit.com/replies/3300041
yes I bought a cd i can't download it so I want to do it online
You can still download your software directly from TurboTax. Please see the below FAQ for assistance:
who do I contact to download without cd drive.Have CD
This TurboTax Help will put you in contact with support staff.
Please be sure to enter the correct product, edition, and a detailed description of your issue. Once you fill out the form you will be given a service ticket number and a phone number to call.
Here are also download instructions.
TEAM
I need help down loading the CD on a MacBook Pro I just purchased.
Or can someone give me the telephone number of the Product Support Team
There should be a card in the CD case that says how to download it and you will need the 14 or 16 digit code from it to enter.
How to download Turbo Tax instead of using the CD
To install on Mac. I bought the CD from Costco and don't have a CD drive on the Mac. Was able to download it. It went very smooth. When you see the download on the screen to download, first click on the blue Copy Code link to the left. Then after you install it and need to activate you can do Command + V to paste the code into the box.
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