My federal was rejected it says my AGI doesn't match my 2016 taxes but it does. Its the same as it shows on my taxes last year and is the same number that Turbo shows ?

[xmasbaby0]

Your 2016 tax return shows your 2016 Adjusted Gross Income  (AGI)  If you filed a joint return then the AGI is the same for each of you.

Form 1040EZ    line 4

Form 1040A       line 21

Form 1040        line 37

If you are using the same TT account that you used last year, you should also be able to find this number in your Tax Timeline for 2016

If entering the amount from your 2016 tax return does not work, then try entering “0” instead.  If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

You can get a free transcript of your past return from the IRS:  

https://www.irs.gov/individuals/get-transcript

Note: If you filed late or amended your return, your correct 2016 AGI may not be in the system. The IRS database may have errors for 2016 AGI's.  A number of people have experienced rejections  from the IRS even when entering correct AGI's from their 2016 returns.   When it happens, you just have to mail the return.

[jhof4274]

I get the same rejection every year.  If you want a FREE tax return, you just have to mail it in.

[sevenkittie]

can the irs and whomever just pick who to lie about and screw ad really for 170 dollars turbotax big no helpers I would have to pay an additional fee to get help from these idiots am contacting someone at the BBB tomorrow about these turbo tax scammers

[sevenkittie]

and not everyone has time to mail it in, some of us may be in dire straights example homelesss

[jhof4274]

All I know is that 2 years in a row now I do it online and get to the end and it says my AGI doesn't match..  and IRS is no help

[clttruj]

my transcripts show AGI but it keeps coming back as wrong amount

[VolvoGirl]

For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...

When did you file 2018? If it was late in the year try putting in zero for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

If your spouse died during 2019 there is a problem efiling and you will have to mail your return

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.