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rbriggs48
New Member

My federal return was accepted 6/03/22 and I never received my money. IRS Find My Refund is showing they never received it, though Turbo Tax website shows it was sent.

WHERE IS MY MONEY!!!
3 Replies
xmasbaby0
Level 15

My federal return was accepted 6/03/22 and I never received my money. IRS Find My Refund is showing they never received it, though Turbo Tax website shows it was sent.

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

 

 

OR——if you filed by mail, expect a long wait.   It is taking the very backlogged IRS six to nine months to process mailed returns.   Until a human opens your envelope and enters the data into the system, nothing will even show up on the refund site, so you will have to be very patient.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
DoninGA
Level 15

My federal return was accepted 6/03/22 and I never received my money. IRS Find My Refund is showing they never received it, though Turbo Tax website shows it was sent.

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

When using the IRS website for the status of a federal tax refund you must enter the Social Security number, the Filing Status and the exact whole dollar amount of the federal tax refund as shown on the actual Form 1040 that was sent and received by the IRS - https://www.irs.gov/refunds

 

Until the IRS starts to process the federal tax return the refund status will not be available even though the IRS has Received (Accepted) the tax return.

 

Millions of taxpayers are still waiting for their 2022 tax returns and tax refunds to be processed by the IRS.

Go to this IRS website for information on tax returns filed with the IRS - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

As of August 26, 2022, we had 8.2 million unprocessed individual returns received in calendar year 2022. These include tax year 2021 returns and late filed tax year 2020 and prior returns. Of these, 1.7 million returns require error correction or other special handling, and 6.5 million are paper returns waiting to be reviewed and processed. This work does not typically require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take more than 120 days. If a correction is made to any Recovery Rebate Credit, Child Tax Credit, Earned Income Tax Credit or Additional Child Tax Credit claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Tax Season Refund Frequently Asked Questions.

 

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to January 2022 and continue to work the returns that need to be manually reviewed due to errors. We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit and the Child Tax Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues could take more than 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

 

What you should do: In most instances, no further action is needed but you may check Where’s My Refund? or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s My Refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. If you filed before January 2022 and Where’s My Refund? does not have any information, your return has been opened but work on it has not begun. We’re working hard to get through the carryover inventory. Please don’t file a second tax return or contact the IRS about the status of your return.

LadyGNR
Returning Member

My federal return was accepted 6/03/22 and I never received my money. IRS Find My Refund is showing they never received it, though Turbo Tax website shows it was sent.

First of all check with TurboTax for the return having been accepted.  The fact that your TurboTax account shows the return filed, is not sufficient.  The Tax Return might have been rejected and TurboTax can find this information for you, or you may have received the rejection report via e-mail.

Once you have prove that the Tax Return was accepted by the IRS, then you can move forward to send them (proof) a copy of the acknowledgement.

As long as you can't prove to the IRS that they accepted the Tax Return, it will be your word against the IRS, and you will need to review the return at the TurboTax website and file it again. 

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