turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

keikobest
New Member

I purchased the online turbotax but it turns out I need the download version because I have to edit a form. When I go to download, i have to buy it - how do I switch?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

4 Replies

I purchased the online turbotax but it turns out I need the download version because I have to edit a form. When I go to download, i have to buy it - how do I switch?

why would you have to edit / overwride a document? that invaliates the guanentee....

what is the document / circumstance? 

 

if you purchased online, that means you have the completed tax return.  Have you filed? 

I purchased the online turbotax but it turns out I need the download version because I have to edit a form. When I go to download, i have to buy it - how do I switch?

If you have NOT filed the return yet:

 

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...

 

But what form are you trying to edit?   What are you trying to do?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
keikobest
New Member

I purchased the online turbotax but it turns out I need the download version because I have to edit a form. When I go to download, i have to buy it - how do I switch?

Thanks - but when I go to download it's asking for my code as if I bought it, which I don't want to do since I already bought the online version. Need to overrwrite schedule se because I live overseas

I purchased the online turbotax but it turns out I need the download version because I have to edit a form. When I go to download, i have to buy it - how do I switch?

You can move your Online file to the Desktop program and continue without paying for Online or needing to reenter your info.  If you already paid for the Online version you can ask them for the Desktop program.  

 

To continue in the desktop version see this…….

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...

 

Download the .tax2021 file for free

How do I save my TurboTax Online return as a tax data file?

 

After you get the program installed the first thing to do before you open your tax return .tax file is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW).

 

You can buy the CD/Download here,

https://turbotax.intuit.com/personal-taxes/cd-download

 

Or ask, How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question