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I paid and downloaded the New Mexico State tax return today but I still cannot access it.

 
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9 Replies
TomD8
Level 15

I paid and downloaded the New Mexico State tax return today but I still cannot access it.

New Mexico tax return forms won't be available for printing or e-filing until January 4th.  Here's a link to the availability schedule for forms in TurboTax:

Intuit App

**Answers are correct to the best of my ability but do not constitute tax or legal advice.

I paid and downloaded the New Mexico State tax return today but I still cannot access it.

Thank you for your response,  but Intuit stated that the New Mexico software would be up to date on December 15.  Why can't I get a hold of anyone at Intuit?

I paid and downloaded the New Mexico State tax return today but I still cannot access it.

Where did it say Dec 15?  The state programs usually aren't available until January.  The table linked above  says Jan 4.  

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

I paid and downloaded the New Mexico State tax return today but I still cannot access it.

It was a pop up when I clicked on State Tax tab.  I did not take a screen print.

I paid and downloaded the New Mexico State tax return today but I still cannot access it.

Its Jan 4th and I've tried 3 different times to download the NM state program and its is still NOT available. Inutit Turbo Tax needs to do a better job showing WHEN a state download will be available after the download FAILS and shows "Your software is up to date."

Vanessa A
Employee Tax Expert

I paid and downloaded the New Mexico State tax return today but I still cannot access it.

New Mexico State download should be available January 18th. 

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I paid and downloaded the New Mexico State tax return today but I still cannot access it.

It was supposed to be ready the 4th NOW not until the 18th??? WTH??? 

Who is at fault? Intuit or NM Tax & Revenue? I got other states in December! I usually have my taxes done by now!!!

I paid and downloaded the New Mexico State tax return today but I still cannot access it.

New Mexico just recently posted their PIT forms, I think the first week of January 2024.  Perhaps Intuit needs time to incorporate the new forms into their software.  What I don't like is that Deluxe Turbo Tax does not tell you the forms are not yet available or provide a link which a previous responder provided.  All it does is keep telling me to download the software and then tell me I have not updated my taxes when I exit.  For as big as Intuit Turbo Tax is, this feature is simply not acceptable.

I paid and downloaded the New Mexico State tax return today but I still cannot access it.

Many federal and state forms are not yet available.  Check here for form availability. The dates are subject to change.

 

Tax form availability tool,

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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