I need to speak with live agent at irs

[Cynthiad66]

The main IRS phone number is 800-829-1040, but that's not the only IRS number you can call for help or to speak to a live person.

[Michaeljameson123]

So my federal came back and I was supposed to receive $9,088 and only received 7,688. I was wondering what happens to the other full amount or who intercepted the amount missing? 

[xmasbaby0]

@Michaeljameson123 

Did you enter  ALL of the stimulus money that you had already received correctly in the recovery rebate credit section when you prepared your tax return?  The IRS cross checks and if you did not enter all of the money you received, they recalculate your refund.

MY REFUND WAS LESS THAN I EXPECTED

There can be a number of reasons why your refund was less than the amount you expected. First of all, look carefully at your actual tax returns.  There is sometimes confusion about the amount of refund to expect when users misinterpret the “summary” they saw in TurboTax. The amount of your refund is on your tax return.  Federal refund is on line 34 on Form 1040  State tax forms are all different so we cannot tell you what line to look at on your state form.  BUT it is important to actually LOOK at your tax return forms yourself and see the amounts of your tax refunds and/or tax due.  A lot of confusion would be avoided by doing that.

TurboTax does not receive feedback from the IRS regarding money that was offset from your refund.  If you owed back taxes, child support, student loan debt, etc. you will receive a letter of explanation from the IRS in several weeks.  The WMR site will contain a message regarding your offset.  It is also possible that the IRS caught a mistake you made and reduced your refund. 

A possible reason for the reduction could be that the recovery rebate credit was completed incorrectly and you may have entered the amount of stimulus already received wrong, which could have reduced the refund you thought you were seeing.

 It is also possible that your state reduced your refund for debts owed in your state—if the state reduced your state refund you will receive a letter from the state.

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

 IRS Treasury Offset Program Call Center at 1-800-304-3107

Be aware also that your Federal refund and state refund do NOT come together.  Federal and state tax returns are processed by two completely separate entities.  There is no rule as to which one will come first,

Did you choose to have TT fees deducted from your Federal refund?  (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99)

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

https://ttlc.intuit.com/community/refunds/help/what-is-a-refund-offset/00/26301

Reduced Refund      https://www.irs.gov/taxtopics/tc203

 NOTE: You can contact the IRS Treasury Offset Program Call Center at 1-800-304-3107 to ask if they have an offset for you on file. TurboTax would not have that information.

https://turbotax.intuit.com/tax-tips/tax-payments/who-can-garnish-an-income-tax-refund/L7cPPzDyc

[DoninGA]

---

@Michaeljameson123 wrote:

So my federal came back and I was supposed to receive $9,088 and only received 7,688. I was wondering what happens to the other full amount or who intercepted the amount missing? 

---

That amount is $1,400 less than what you filed.  It would appear that you indicated that you did Not receive the 3rd stimulus payment of $1,400.  However, the IRS has records which show that the stimulus payment was sent to you.  So the IRS adjusted your tax return accordingly.

The IRS will be sending you a letter in a few weeks explaining their changes to your tax return.

Go to this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Why is my refund different than the amount on the tax return I filed? 

We also may have changed your refund amount because we made changes to your tax return. This may include corrections to any incorrect Recovery Rebate Credit amount. You’ll get a notice explaining the changes.

[VolvoGirl]

So check your 1040 line 30 and see it is lists 1,400 for the Recovery Rebate Credit .  The IRS says they already sent it to you but you tried to claim it again.  Did you get IRS letter 6475 saying how much they sent you?  

Check your bank statements or Check your IRS account (both accounts if married)

Your Online Account | Internal Revenue Service

If the IRS thinks they sent it to you but you didn't get it request a trace for a missing third Stimulus payment

https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p...

[toscano89]

Good afternoon, I just wanted to see if you have my tax return? 

[HelenC12]

Please clarify. This is a TurboTax tax advise forum. This is not the IRS. We cannot see your tax information. Are you working with one of our Live Expert agents and want to know if they finished your income tax return?

[dfig519]

I need help finding my refund. My refund is lost.

[DoninGA]

---

@dfig519 wrote:

I need help finding my refund. My refund is lost.

---

What is the status of the federal tax refund - https://www.irs.gov/refunds