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kvbtal
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I need to redownload 2 states software that I already purchased. How do I do that without paying again for the additional state tax software for 2017

How to I redownload KS and AZ state for 2017?  I already paid for AZ additional to KS.

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4 Replies

I need to redownload 2 states software that I already purchased. How do I do that without paying again for the additional state tax software for 2017


You can download your software purchase from TurboTax for any reason at any time for as many times as you wish for up to three years from the purchase date.  Sign onto your download account here - <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download">https://turbotax...>
kvbtal
New Member

I need to redownload 2 states software that I already purchased. How do I do that without paying again for the additional state tax software for 2017

I have dowloaded but I get error 190 -- download state.  I have 2 states that I downloaded with both 2016 and 2017 turbotax.  How do I get the states that I purchased?

I need to redownload 2 states software that I already purchased. How do I do that without paying again for the additional state tax software for 2017

See this TurboTax support FAQ for an error 190 - https://ttlc.intuit.com/questions/2586090-error-190-when-opening-file-in-turbotax-desktop

The website for the states may indicated that you need to purchase the state but if you continue it should allow you to download your states without charge.  If the website asks for a credit card number to pay for the state programs then you will need to contact TurboTax support for assistance in getting your state downloads.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

I need to redownload 2 states software that I already purchased. How do I do that without paying again for the additional state tax software for 2017

Follow up question to this.  I need for DC & MD for 2019.  MD came free and I purchased DC separately last year.  I switched from Windows to Mac recently.   However the only thing available for DC is a "Windows Download" (I need it for a Mac).  Do I have to pay again?

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