I need to change what turbotax charge me .they cha...
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
Rickyarb5
Returning Member

I need to change what turbotax charge me .they charge me to much

I know turbotax charge me 260 .120 for Federal tax . It said free federal tax returns  .than they charge me 50 dollars for my state taxes and 50 dollars for my n.c. state taxes  were I didn't make but 10 in the returns  . Then they charge me 40 dollars for refund processing  . For that much I could had someone else done my taxs . I came to turbotax to save me money.
6 Replies
DoninGA
Level 15

I need to change what turbotax charge me .they charge me to much

You either started with or upgraded to the Self-Employed online edition from the Free online edition for a federal tax return - $120

For each State tax return when using the Deluxe edition or higher - $50

Option to pay the TurboTax account fees with the federal tax refund - service charge $40

 

See this TurboTax support FAQ for checking your fees - https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

See this TurboTax support FAQ for removing fees - https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/01/26051

 

The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040.  If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.

 

OR - 

 

You can use the TurboTax Free File Program - https://freefile.intuit.com/

IRS Free File Program - https://apps.irs.gov/app/freeFile/
If you are eligible you can use the IRS Free File Program delivered by TurboTax which is free to file both a federal and state tax return. The IRS Free File Program delivered by TurboTax edition is a full featured personal tax program and on a separate website from the TurboTax online editions.

To qualify for free 2020 federal and state tax returns with the IRS Free File Program delivered by TurboTax, you'll need to meet at least one of these requirements:

 

  • A maximum 2020 adjusted gross income (AGI) of $39,000; or
  • You qualify for the Earned Income Tax Credit (EITC); or
  • You served as active duty military (including Reservists and National Guard) with a maximum 2020 AGI of $72,000 (you'll also need a military-issued W-2).

See this TurboTax support FAQ on the Free File Program - https://ttlc.intuit.com/community/choosing-a-product/help/what-is-the-turbotax-free-file-program/00/...

See this TurboTax support FAQ for the difference between the Free File Program and the Free edition - https://ttlc.intuit.com/community/choosing-a-product/help/what-s-the-difference-between-free-file-pr...
And see this TurboTax support FAQ on how to switch to the TurboTax Free File Program - https://ttlc.intuit.com/community/downgrading/help/how-do-i-switch-to-turbotax-free-file-program/00/...

VolvoGirl
Level 15

I need to change what turbotax charge me .they charge me to much

Did you file?  There is the Free Edition but you are in the highest Self Employed version.  Federal is only free in the Free Edition.  Do you have a 1099NEC or self employment income?

 

Or There was the Free File website which has more forms than the Free Edition.  If you haven't filed yet you might be able to downgrade to a lower version.  You can at least avoid the Extra $40 Refund Processing Service charge (45 in California) by paying with a credit card.

 

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

 

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

 

 

Rickyarb5
Returning Member

I need to change what turbotax charge me .they charge me to much

My taxes has already been filed  .

Rickyarb5
Returning Member

I need to change what turbotax charge me .they charge me to much

I am not self employed . i work for a company ever day . I had a w2

 

VolvoGirl
Level 15

I need to change what turbotax charge me .they charge me to much

Don't know how you upgraded to the Self Employed version.  But it's too late now.  You can ask.....

 

Contact Customer Service
5am-9pm Pacific Time
7 days a week
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Rickyarb5
Returning Member

I need to change what turbotax charge me .they charge me to much

I have and they said they was sorry . They can't  it . That is some way to do someone  .

Dynamic AdsDynamic Ads
v
Privacy Settings