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Level 2
April 4, 2021
Question

I NEED LIVE CHAT NOW

  • April 4, 2021
  • 14 replies
  • 61 views
How do I chat with a live expert

14 replies

VolvoGirl
Level 15
April 4, 2021

Either contact support or add Turbo Tax LIVE.

Contact Customer Service
5am-9pm Pacific Time
7 days a week
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

If you are using Turbo Tax Online you can add Live expert help.

How to get LIVE

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-get-turbotax-live/00/27305

 

Then how to connect to an expert in Turbo Tax Live

https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-live/00/27282

Level 2
April 4, 2021

I need to redo my dependent on my form how do I do that

Level 2
April 4, 2021

I want to change my dependent on my taxes

DoninGA
Level 15
Level 15
April 4, 2021

@19562Lady wrote:

I want to change my dependent on my taxes


If you have not filed the 2020 tax return click on My Info on the left side of the online program screen and either edit or delete the dependent.

 

If you have filed the 2020 tax return then will have to amend the tax return to change the dependent information -

An amended return, Form 1040X, can only be printed and mailed to the IRS if the original tax return was not e-filed. The IRS will take up to 16 weeks or longer to process an amended tax return.


Before starting to amend the tax return, wait for the tax refund to be received or the taxes due to be paid and processed by the IRS.


See this TurboTax support FAQ on amending a tax return originally completed and filed using the 2020 TurboTax editions - https://ttlc.intuit.com/community/amending/help/how-do-i-amend-my-return/01/27439

Level 2
February 8, 2025

Question I just got another W2 today but I already got my tax done it got approved by the IRS 

DoninGA
Level 15
Level 15
February 8, 2025

@joygirl2433 wrote:

Question I just got another W2 today but I already got my tax done it got approved by the IRS 


You will have to amend the federal tax return you filed to add the new W-2.

 

If the return is accepted you will have to amend your original tax return. An amended return, Form 1040-X, can only be printed and mailed to the IRS if the original tax return was not e-filed. The IRS will take up to 20 weeks or longer to process an amended tax return.


Before starting to amend the tax return, wait for the tax refund to be received or the taxes due to be paid and processed by the IRS.


See this TurboTax support FAQ for amending a current year tax return - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/amend-federal-tax-return-current-year/L7eS6o1qh_US_en_US?uid=lfunevhk

Level 2
February 16, 2025

I was just wondering if I had to file taxes this year being me and my husband have no income from last year 

Level 15
February 16, 2025

@renaeosu  You have NO income?  Or no income from working?    How were you supported if you had no income?

 

 

Who has to file?

http://www.irs.gov/uac/Do-I-Need-to-File-a-Tax-Return%3F

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
February 25, 2026

How do I put overtime pay in the box

MarilynG
Level 15
February 27, 2026

Look at your last pay info for the year.  It may break out your OT amount for you to enter for the Overtime Deduction.  If not, continue through the interview after entering your W-2 and TurboTax helps calculate the amount for you.

 

@Jpardoe1984 

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Level 2
February 26, 2026

Looking for updates 

Level 2
April 8, 2026

I've filed my taxes with you guy's trusting you're name in service and I still have not received them this was quite some time ago 

 

DoninGA
Level 15
Level 15
April 8, 2026

@5274800758 

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=m7ulm2n7

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.