Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
colin.relocation
Level 1

I have purchased the 2015 filing package but there are no forms available and it shuts down immediately after opening. message says there are no tax forms available

 
1 Best answer

Accepted Solutions
Critter
Level 15

I have purchased the 2015 filing package but there are no forms available and it shuts down immediately after opening. message says there are no tax forms available

7 Replies
xmasbaby0
Level 15

I have purchased the 2015 filing package but there are no forms available and it shuts down immediately after opening. message says there are no tax forms available

When you installed/dowloaded the 2015 desktop software did you update it?  You have to install updates to get the forms.  Are you also aware that it is too late to receive a refund for a 2015 federal tax return?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
macuser_22
Level 15

I have purchased the 2015 filing package but there are no forms available and it shuts down immediately after opening. message says there are no tax forms available

@colin.relocation- You did not say what type of computer you have.

 

There is a known issue with 2015 and a Mac computer.   If that is the case then there is a workaround for the problem.   Advise if it is a mac running OS X 10.13.4 or later or not.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
colin.relocation
Level 1

I have purchased the 2015 filing package but there are no forms available and it shuts down immediately after opening. message says there are no tax forms available

I owe money for federal...is it also too late to get a state refund?

 

I did follow instructions to update it yes

 

 

colin.relocation
Level 1

I have purchased the 2015 filing package but there are no forms available and it shuts down immediately after opening. message says there are no tax forms available

It is a mac yes and it is running Mojave 10.14.5

colin.relocation
Level 1

I have purchased the 2015 filing package but there are no forms available and it shuts down immediately after opening. message says there are no tax forms available

Can you advise on the workaround please? I am running Mojave 10.14.5. Thank you 

Critter
Level 15

I have purchased the 2015 filing package but there are no forms available and it shuts down immediately after opening. message says there are no tax forms available

colin.relocation
Level 1

I have purchased the 2015 filing package but there are no forms available and it shuts down immediately after opening. message says there are no tax forms available

Excellent thank you

 

Dynamic AdsDynamic Ads
v
Privacy Settings