I cant file my federal tax return because it keeps mentioning "Cant file due to disaster tax relief laws passed by Congress". Any idea why?

[aredrose101]

Thank you thank you thank you! I finally got my taxes done.

[karlanicolegarza]

I was having the same issue, I also downloaded TT after purchasing the disk at Costco for my Windows.

The service tech instructed me to go to the top of the toolbar where it says "Online" and then to select "search for updates". 

*Apparently this disaster relief portion was updated in the last week of March so it might not have been updated when originally purchased. 

It took about 5 mins and once that was updated I was able to pick up where I left and submit the returns.

I was able to file immediately after that.

Hope this helps someone out!

[hsulton88]

I have the same issue and this won't allow me to fix it. Every time I deselect the check box during the review stage, it just re-selects it. I went through my wages section and made sure it was selected as "No" for the distribution as well and it is, but the site is not fixing the correction I make and won't allow me to move forward with e-file.

[DoninGA]

---

@hsulton88 wrote:

I have the same issue and this won't allow me to fix it. Every time I deselect the check box during the review stage, it just re-selects it. I went through my wages section and made sure it was selected as "No" for the distribution as well and it is, but the site is not fixing the correction I make and won't allow me to move forward with e-file.

---

Try this -

If you are using the TurboTax online editions see if a Form 8915 or Form 4684 is included with your tax return.

Click on Tax Tools on the left side of the online program screen

Click on Tools

Click on Delete a form

Delete the Form 8915 and/or Form 4684

If using the TurboTax desktop CD/Download editions, click on Forms

When in forms mode review the forms, schedules and worksheets on the left side of the Forms mode screen.

Click on the form if listed to open and delete the form by clicking on Delete Form button at the bottom of the opened form

[hsulton88]

Hi There, thanks for the info. I tried to do that and those forms aren't there to delete.

[DoninGA]

Since you continue to get the message and the forms are not listed for your tax return, your best course of action at this point is to clear the return and start over to remove this problem.

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over. Click on Tax Tools on the left side of the program screen while working on the 2022 online tax return. Click on Clear & Start Over.

[hsulton88]

I've already paid for the type of filing required for me. 

[DoninGA]

---

@hsulton88 wrote:

I've already paid for the type of filing required for me. 

---

Then you will need to contact TurboTax support for assistance.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[fgaines0411]

I have done that and it still will not let me e-file.

[dreamofspeed]

I haven't paid yet but i'm getting the same problem you are. Now i'm reluctant to restart from scratch.... eagerly awaiting an answer to yours and my problem. Turbo Tax has gotten increasingly more difficult to use each year....

EDIT : I WENT AHEAD AND DECIDED TO REDO THE WHOLE THING AND IT WORKED. IT WAS HUNG UP ON THIS INPUT VALUE FOR THE OP'S PROBLEM THAT WE HAVE ALL HAD AND AT LEAST FOR ME, GOING TO TAX TOOLS AND DELETING THE FORMS WAS NOT POSSIBLE SINCE THEY WEREN'T THERE. I WENT TO: MENU (TOP LEFT) --> TAX TOOLS (ALL THE WAY AT THE BOTTOM) ---> TOOLS  --> CLEAR AND START OVER

PUT EVERYTHING BACK IN AND WAS VERY CAREFUL TO HIT "NO" to the question that is causing us all problems as it is written poorly and is only applicable to those that took money from their retirement accounts due to covid or something like that.

This wasn't applicable to me, but just in case it may work for someone, @DoninGA posted this response a few above mine, but here is how to delete the forms manually if that may work for you:

@DoninGA

Try this -

If you are using the TurboTax online editions see if a Form 8915 or Form 4684 is included with your tax return.

Click on Tax Tools on the left side of the online program screen

Click on Tools

Click on Delete a form

Delete the Form 8915 and/or Form 4684

If using the TurboTax desktop CD/Download editions, click on Forms

When in forms mode review the forms, schedules and worksheets on the left side of the Forms mode screen.

Click on the form if listed to open and delete the form by clicking on Delete Form button at the bottom of the opened form

[DianeW777]

It's important to review the forms that are available since this is the very beginning of the IRS e-file.  Also try the federal review again today due to the IRS open acceptance today. Please use the link provided to check to see the dates the forms will be available.

• When will my forms be available for TurboTax Online?

Also, this is a link to begin contact with TurboTax help in addition to the links provided by @DoninGA.

• Contact Us

[bfel]

Based on the previous solution I went back to Personal Info to try to correct my information (change the received disaster tax etc. from yes to no) but I'm not seeing the question in any of those sections. Where would I go now to change this selection?

[DawnC]

To get back to the natural disaster question in TurboTax Online, go through the Retirement Income section.   If you search for 1099-R, then click the Jump to 1099-R link in the search results, you will be taken to the retirement section.     If you don't have any 1099-R forms, answer NO to the first question.   The next question will be about disaster distributions.   @bfel

[Candace joy]

Same here I have tried everything that’s been said and still can’t file 

[NRE907]

THANK YOU!!!!!