I was having the same issue, I also downloaded TT after purchasing the disk at Costco for my Windows.
The service tech instructed me to go to the top of the toolbar where it says "Online" and then to select "search for updates".
*Apparently this disaster relief portion was updated in the last week of March so it might not have been updated when originally purchased.
It took about 5 mins and once that was updated I was able to pick up where I left and submit the returns.
I was able to file immediately after that.
Hope this helps someone out!
