how I change online version to download version?

Forum|Forum|1 year ago
January 6, 2025
2 replies
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VolvoGirl

Level 15

You can move your Online file to the Desktop program and continue without paying for Online or needing to reenter your info. If you already paid for the Online version you can ask them for the Desktop program. And you can buy a lower version Desktop program. All the Desktop programs have the same forms. You just get more help and guidance in the higher versions.

To continue in the desktop version see this…….

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129

Download the .tax file for free

How do I save my TurboTax Online return as a tax data file?

After you get the program installed the first thing to do before you open your tax return .tax file is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW). Just enter some basic personal info like your name and address then click on the State tab at the top and it should ask if you want to download the state program.

You can buy the CD/Download here or in stores. You need a full Windows or Mac computer to install it.

https://turbotax.intuit.com/personal-taxes/cd-download

Psallenback

Level 2

I bought the download but my computer is too old any won’t support. How do I request a refund/change to the online version? And then how do I transfer my 2023 turbo tax tax info to the online version?

LenaH

Community Manager

You can request a refund for TurboTax Desktop using the form located here. To switch from TurboTax Desktop to TurboTax Online, follow the instructions here.

@Psallenback

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