How do you put in your new license code when you already have a turbo tax account

[mindanser]

Your TT account is different from the product's license code.  Each TT product you buy has a different license code.

You get the license code in either of two ways described below, and enter it when you install the product.

The instructions included in my TT order confirmation email are:

License Code

Your license code is included in the Order information section below. Your license code is also included in the “Downloads” tab in your Intuit Account. It can be used to download your software now, or to install your CD later, if you ordered a CD.

The license code was indeed included underneath the Product in the email.

That said, trying to find the Downloads tab in your Intuit Account is incredibly difficult.  I've given TT feedback on how bad their website it for existing customers.  It's almost purely designed for new buyers and only for the online products.

[cubs69]

How can I get my license code to start working on my tax return?

[cubs69]

can i get the license code on my desk top computer for account Cubs69?

[VolvoGirl]

@cubs69   Did you buy the 2024 Desktop program?  From where?

Where to find the License Code
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

How to get started with the Desktop program, install and activate it
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbo...

[cubs69]

Please help me get my license code for Turbotax business.

[cubs69]

That is No help!!!

[VolvoGirl]

Then you should call in

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

[cubs69]

Can I gt a phone number to speak to a person to get help with the license code.

[DoninGA]

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@cubs69 wrote:

Can I gt a phone number to speak to a person to get help with the license code.

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You will have to contact TurboTax support for assistance with this problem. 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax