turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

How do I speak to a customer service representative without paying?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies

How do I speak to a customer service representative without paying?

Since you are using the TurboTax Deluxe online editions you can speak to a TurboTax agent without charge.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

How do I speak to a customer service representative without paying?

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

How do I speak to a customer service representative without paying?

need to do back taxes from 3 yrs and need to make a apt with a rep in las vegas nevada

How do I speak to a customer service representative without paying?

please call at [phone number removed] when i can see a rep

How do I speak to a customer service representative without paying?

@17605807046   Sorry No you can't meet with a rep anywhere.  It's all online.  You might want to go to a local tax place to get caught up with your prior tax returns.  You can use TurboTax for the last 3 years.

 

Online is only good for the current year. For prior years you need to buy the Desktop program for each year. They only sell the last 3 years. You have to file each year separately.


How to prepare a prior year return
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-prepare-a-prior-year-tax-return/00/25...

 

To do a prior year return you have to buy the Desktop program here,
https://turbotax.intuit.com/personal-taxes/past-years-products
You will need a full Windows or Mac to install it on.


You have to print and mail prior year returns. When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return. Don’t forget state.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question