@Marilynonmac wrote:
I was charged out of the blue $105 today, unauthorized, for software storage. I stored no software! I want to discuss this. We filed our taxes last March via TurboTax Deluxe and should have been done until next year! Now I want to delete my CC. Please call or email me: [email address removed] or [phone number removed]. Please credit my card for $105.00!!!
This is a public Internet forum--a user community forum, not TurboTax Support, so don't post any personal info here. But we can tell you how to reach them. Where did you see a mention of "software storage"? That's odd.
Or are you an Advantage customer with a standing order for the new desktop software version each year? The new version came out yesterday. If you are an Advantage member and have paid, then you should be able to download the new 2025 software.
In any case, no one can investigate your account from this user forum. You would need to phone TurboTax Support to discuss it with them. If asked, use keywords "Billing issue."
Monday-Friday 5AM-5PM Pacific
https://ttlc.intuit.com/turbotax-support/en-us/contact
