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Level 1

How do I set up auto save? I just lost all my information. Is there a setting whereby my input is automatically saved after every couple of minutes?

 
6 Replies
Level 14

How do I set up auto save? I just lost all my information. Is there a setting whereby my input is automatically saved after every couple of minutes?

If you are using TurboTax Online, the software saves it automatically for you as you enter information. 

If you are using TurboTax CD/Download software, then you have to manually save it as you enter information. 

  • On Windows version, click File in top left corner of software window and then Save As to save the initial file with a specified name you'll remember. And then as you enter information, go back to File and Save to keep saving the information being entered. 
  • On Mac version, with software open as active window, click File in top left near the black apple and TurboTax in far left corner of the computer screen and then click Save. Name file as something you can remember and save to desktop or another place you can easily access when needed. 
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KVM
Level 6

How do I set up auto save? I just lost all my information. Is there a setting whereby my input is automatically saved after every couple of minutes?

I can't believe we are in the 21st century and there is not auto save in the desktop version.

 

Level 11

How do I set up auto save? I just lost all my information. Is there a setting whereby my input is automatically saved after every couple of minutes?

Sorry,  but that is a fact.  If you are using desktop software you have to save it yourself.  It does not autosave.  Before you stop working on your return you need to always go to File and SAVE it.  Or even save from time to time as you work.

Level 20

How do I set up auto save? I just lost all my information. Is there a setting whereby my input is automatically saved after every couple of minutes?

Also, after each work session I save another copy of the *.taxYYYY data file on external media such as a flash drive.   For instance, last fall there was an infamous Windows update that caused data loss of items in some users' documents folder, etc. for various software programs.  And hard drives can also fail.

 

TurboTax for Windows "should" prompt you and ask if you want to save the file if you try to close it using the top right X.   But a few users have reported that it didn't.    I don't know if that prompt exists in the Mac program or not.

Level 11

How do I set up auto save? I just lost all my information. Is there a setting whereby my input is automatically saved after every couple of minutes?

I use a Mac, and if I start to close out of TT, Mac prompts me to save.  I have not used Windows in years but some others say it does not prompt them to save, and it does not autosave.  So guess the moral of the story is if you are using desktop, remember to SAVE.  Do not leave it to chance, and do not trust it to save automatically.

Level 11

How do I set up auto save? I just lost all my information. Is there a setting whereby my input is automatically saved after every couple of minutes?

Here's a link that might be helpful 

https://ttlc.intuit.com/community/tax-data-file/help/how-do-i-back-up-my-tax-file-in-the-turbotax-cd...

 

I believe that the Mac program automatically saves the .tax file or should.   And people have asked how to not save it on Mac in case they messed up.

 

In the Windows Desktop program you have to manually save the .tax file and it should ask if you want to save when you exit or start a new return.