in Events
534749
You'll need to sign in or create an account to connect with an expert.
Wait. I did find it! The turbotax file was saved in ~/Library/Autosave Information/unsaved.tax2020. Whew!
I just found this out the hard way too. I was 80% done with my return and bam, blue screen, nothing saved, starting over. I'm absolutely devastated. I have always hated Turbo tax, now I hate it more than paying the taxes itself.... why no warning or message window or something to tell you this ridiculous SW defect is present?
I have had the problem also. I always use the X to click on and exit. Here is what is causing it not to save.
Any time you click the X to close out of TurboTax it should ask you if you want to Save, Yes, No or Cancel. I fill in all my data via Step-by-Step for the Federal and State returns, New York State being the one I use. If I go then to look at any New York State form in Form view and then I click on the X to close the Turbo Tax program, I am not asked if I want to save the changes. It closes and all the information I input is gone. If I go in and make a change to a New York State form in form view and then click the X to close the program, it does ask me if I want to save it.
These links gave me the information to correct autosave on my Mac. Thank you.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
Raph
Community Manager
in Events
asdfasdf4
Returning Member
Raph
Community Manager
in Events
Raph
Community Manager
in Events
Werniman0606
New Member